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Loyalty program rules

Junih Dog Store Loyalty Program

Article 1: Organizing company

The loyalty program is organized by the company Junih Dog Store registered 877 780 999. For any further information, you can contact us at the following email address: info@junihdogstore.com.

The company We Love Customers SAS, established at 22 avenue du Connétable, 35410 CHATEAUGIRON and registered with the RCS of RENNES: 820 816 494, intervenes on the technical part.

Article 2: Description of the loyalty program

The loyalty program allows the accumulation and use of loyalty points exchangeable for benefits and/or rewards. All products purchased allow you to accumulate points. Here is the principle:
  1. The customer automatically collects points with each purchase or during specific actions described below in the regulations;

  2. The customer accumulates points;

  3. The customer can exchange their points for discount vouchers and/or other benefits.

The amount of purchases prior to the program creation date will not be taken into account.

“Member” refers to customers of the Junih Dog Store company who are considered, by virtue of their membership, to be part of the loyalty program.

“Points” means loyalty points awarded to members. They may be called points or loyalty points on the various communication media of the Junih Dog Store company.

“Points account” means the dematerialized account on which the points acquired by the member are stored and from which the points used are debited.

The purpose of joining the loyalty program is to provide customers of the Junih Dog Store company with the advantages described below. The use and benefit of the advantages attached to this membership are intuitu personae.

Article 3: Membership in the loyalty program

  • Membership conditions

The loyalty program is limited to the company's customers only. Only individuals over the age of 18 and domiciled in mainland France or Europe can join the loyalty program.

Membership is free and does not bind the customer in any way. The simple fact of joining the loyalty program entails full and unreserved acceptance of the conditions described in these regulations.

A customer who joins the loyalty program becomes a member of the program. The organizing company reserves the right to modify these regulations, in whole or in part, at any time. Members will be notified by email of changes made and their effective date. Updated terms and conditions are available at any time on the Company's website.

  • Membership duration

The duration of membership is indefinite subject to termination by the member or by the company Junih Dog Store. Any customer who has not used their customer account for 24 consecutive months may have their membership terminated by Junih Dog Store. In the event of termination, the points accumulated on the loyalty card and other loyalty benefits will become unavailable.

  • Loyalty program start date

The benefits of the program can be accumulated from the date of confirmation of registration for the program.

Article 4: Characteristics of the loyalty program

  • Accumulation of loyalty points

Program members earn points based on their purchases. Points are awarded to members when purchasing a product online from the store www.junihdogstore.com .

The rule applied for the allocation of points:

  • 1 point for 1 euro spent;

Points are awarded based on the nature of spending on our Junih Dog Store. The terms of allocation will be available on simple request to customer service info@junihdogstore.com.

Additional loyalty points may also be granted to members as part of one-off promotional campaigns. Members may also be recipients of promotional offers, at the discretion of Junih Dog Store.

  • Using points

The available points balance can be consulted:

  • Via post-purchase email
  • Via different emails
  • Coming soon on a specific page on the store

Loyalty points are valid for 365 days. Any person who requests the cancellation of their membership must convert their points no later than 30 days after the date of cancellation of their membership. Loyalty points not converted within this period will be automatically canceled.

Loyalty points cannot be transferred or assigned to another customer. Points are valid for 365 days from the order date. Once converted into a discount voucher, they are valid again for 365 days.

Points cannot be redeemed for cash and have no cash value.

Article 5: Offers and rewards

Members can benefit from discounts based on the loyalty points they have acquired.

The rewards obtained by a customer are personal.

The organizing company reserves the right to modify the rewards without notice, particularly in the event of unavailability.

Article 6: Reservations, fraud and spam

Any fraud, or attempted fraud will be subject to prosecution in accordance with the provisions of articles 313-1 et seq. of the Penal Code.

Article 7: Information technology and freedoms

In accordance with the Data Protection Act of 06/01/78, participants have the right to access and rectify personal data concerning them by writing to the organizing company at this address: Junih Dog Store 73 Route de champ farçon 74370 Argonay.

Article 8: Applicable law and acceptance of the regulations

These loyalty program regulations will be governed by French law.

In the event of a dispute arising in connection with the organizing company's loyalty program, the Annecy court will have sole jurisdiction.

Participants declare that they understand and fully accept these regulations relating to the loyalty program.

Article 9: Attribution

These regulations are based on the model made available free of charge (under the Creative Commons Attribution 3.0 France License) by We Love Customers SAS, established at the address 22 avenue du Connétable, 35410 CHATEAUGIRON and registered with the RCS of RENNES: 820 816 494 and whose website is accessible at the address https://www.welovecustomers.fr

We Love Customers SAS cannot be held responsible for its application for a loyalty program, whether it has been modified or not.

Version of May 29, 2020